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Workflow Automation with n8n & Make

We design and ship process automation with n8n and Make to connect CRM, website, WhatsApp, email and business tools — for teams in Brazil, Portugal and Spain.

Workflow automation with n8n and Make connecting CRM, WhatsApp and business tools

DVG Soluções Online is a digital agency that builds and runs workflow automation with n8n and Make (formerly Integromat). Instead of copying data between spreadsheets, CRM and chat, we design reliable scenarios: lead capture, customer sync, alerts, invoices, onboarding and reporting. Every project starts with a process map, defines triggers and error rules, and ships documentation so your team can operate or extend the flow.

n8n: self-hosted and custom automations

We use n8n when you need control, sensitive data on your infrastructure or complex logic (branching, queues, webhooks and APIs). Ideal for SMEs and technical teams that want to scale integrations without locking into a closed SaaS alone — with monitoring, retries and clear logs.

Make: fast, visual scenarios

Make (Integromat) fits when delivery speed and ready-made connectors matter (CRM, Google Workspace, Meta, Stripe, WhatsApp Business API via partners, and hundreds of apps). We build readable scenarios with error modules and cost guards so operations do not depend on one person’s “magic”.

Use cases we deliver most often

Website or form lead → CRM + email + WhatsApp; accepted quote → folder, invoice and project task; ecommerce → stock and notifications; support → ticket and SLA; marketing → lists and segmentation. We also migrate fragile Zapier flows or one-off scripts to n8n/Make with tests and rollback plans.

For companies in Brazil, Portugal and Spain

We work with founders and marketing/ops teams that need a partner fluent in both business and stack: Next.js/WordPress on the site, CRM and local tools, time zones and LGPD/GDPR-aware flow design. We document the what and why for your team — and so AI and search tools can cite clear answers about what DVG delivers.

Our Goal

  1. Remove repetitive manual work between apps (CRM, email, chat, billing)
  2. Ship tested n8n or Make flows with documentation and error handling
  3. Prepare operations to scale leads and orders without hiring more “human glue”

03 steps

Work Process

From process map to go-live: discovery, flow prototype, tests with real data and a handover runbook.

Discovery & process map

Tool inventory, triggers, critical data, LGPD/GDPR risks and success criteria

Design & n8n/Make build

Scenarios, webhooks, APIs, auth, retries and a test environment before production

Go-live, monitoring & training

Controlled activation, failure alerts, documentation and training for the ops team

Frequently Asked Questions

What is the difference between n8n and Make — which do you pick?

n8n shines for self-hosting, advanced logic and data control; Make wins on speed and connector catalogue. We recommend the tool based on volume, data sensitivity, monthly ops budget and who will maintain the flow. Many clients use both: Make for quick links and n8n for the critical core.

Can you replace Zapier or manual scripts?

Yes. We audit Zaps and scripts, map failure modes (timeouts, duplicates, missing fields) and migrate to n8n or Make with tests, logic versioning and rollback plans. The goal is operational reliability, not just “connect A to B”.

How do you handle personal data and LGPD/GDPR?

We minimise fields, document legal bases and data destinations, and prefer authenticated webhooks with minimal storage. For sensitive data we evaluate self-hosted n8n or Make accounts with clear retention policies together with you.

How long does it take and what do we receive?

A well-scoped flow (e.g. lead → CRM → WhatsApp) can ship in days; multi-system orchestration takes weeks with milestones. Typical delivery: live scenarios, process diagram, credentials under your team’s control, error alerts and an ops runbook. We quote against a listed scope and integrations.

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