Privacy & cookie policy
DVG Soluções Online (“we”, “us”) respects your privacy. This policy describes how we process data when you visit our website, in line with Brazil’s Lei Geral de Proteção de Dados (LGPD) and the EU General Data Protection Regulation (GDPR), where applicable.
Policy details
Data we collect
Contact forms: name, email, phone and message you send us. Technical data: IP address, browser type, pages visited, approximate location and timestamps — often through cookies or similar technologies.
Purposes and legal bases
We use your data to respond to enquiries, provide services, improve the website and comply with legal obligations. Legal bases may include consent (e.g. optional cookies, contact forms), contractual necessity and legitimate interests (e.g. security), as applicable.
Cookies
Essential cookies are always active. Optional cookies (functional chat, analytics) are loaded only if you consent. You can change your choice at any time via the cookie controls on this site or your browser settings.
Retention and sharing
We keep data only as long as needed for these purposes or as required by law. We may use processors (hosting, email, chat providers) under agreements that require adequate protection. We do not sell your personal data.
Your rights
Depending on applicable law, you may request access, correction, deletion, restriction, portability, object to certain processing or withdraw consent. Contact us via our Contact page to exercise your rights.
Updates
We may update this policy. The current version will always be published on this page.